Oh boy, am I mad today. I've just been on the phone to my dentist, who had sent me a bill with a charge for perio charting on it. Which they hadn't billed the insurance for. So I call them up and say "Hey what gives? Why was the insurance not billed?" "Oh" they say, "the insurance won't pay for perio charting!" So I proceed to tell them that my insurance used to pay for everything. She finally says she'll call them and check on it. But I'm thinking, I better check also.
One swift call to the insurance and all will be well. Not so fast..... The insurance is not there to help me, they are there to line their pockets. It's all a game you see, and I will not be defeated!!! I ask them my question and then they say "I need to put you on hold" Ok that's fine. She comes back and says that code I had given her which the dentist has used is no longer valid. I, being the nice person I am, thinks that the whole world is nice and heck just ask her for the correct code. She'll give it to me so then business can go on the way it should as usual. They will pay for a service which they are suppose to pay for and all will be well. Hold on, not so fast. She in a slightly hushed voice says " We can't give out codes." In my outrage, I was amazingly sweet and told her "ok, thanks, I'll check with my last dentist and get the code from them." I knew that she was just some poor person doing the bidding of the big guys at the top, sad, very sad.
One more phone call to the old dentist and I find out that they change the codes yearly and charge for the new ones. Health insurance, what a racket. It's a wonder they pay on anything. A very sweet gal there looked up the codes and gave me one that she thought might work. I called my dentist back and of course she hadn't even called yet. This receptionist is something else. She has lost 2 of my payments so far. I have to keep a close watch on her. So I have given her the new code, we'll see what she does with it.
Must make a note, that we need to fight for everything we have, and nothing will be given easily. Of course in my little world it would be.
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